PERSONAL INFORMATION COLLECTED AND HOW IT IS USED
Hotel 1622 may collect “Personal Information” from you, which means information that identifies you as an individual, or information that can help identify you. For example, we may collect:
contact information, such as your name, postal address, email address and telephone number; credit card number or other payment account number, invoice address, and other payment and invoice information (“payment information”); documentation and copies of your correspondence with us in the event that you contact us; information that is necessary for us to fulfill special wishes and requests (eg health conditions that require special rooms, special diets, etc.); guest information, which includes information about which hotels you have previously stayed at, room preferences, dates of arrival and departure, and the types of products and services you have purchased or are interested in; information collected through surveillance cameras, key cards and other security systems; and in limited cases, information relating to customers' creditworthiness.
We may collect personal information about you from a number of sources which include: through the website; through reservations (made directly with us or through third parties); through customer service; through social media and digital channels (eg Facebook, Instagram); when you otherwise voluntarily provide your personal information to us
We may also combine the personal information that we collect with personal information that is public, with personal information that we receive from others, and with personal information that we receive by comparing with others. The collection and use of personal information, whether done separately or in combination, is done in accordance with, and for the purposes described in, this policy.
We save the above information to be able to contact you regarding your booking or cooperation with us and to be able to advantageously deliver the service you purchase from us, as well as so that the receipt and invoicing from us to you or your company is correct.
If you voluntarily provide us with "sensitive information" (eg, personal information related to your health), that information will only be used to fulfill special requests (eg, special accommodation or meals). We neither collect nor store sensitive information from you unless you have voluntarily provided it. By providing us with sensitive information, you consent to us collecting, handling and storing that information in accordance with the terms of this policy.
Hotel 1622 collects personal information about its guests and website visitors so that we can meet their needs and expectations. Hotel 1622 may collect, use and share personal information in order for us to fulfill a request from you, such as a credit card transaction or a reservation or to send you marketing letters, information letters or newsletters when you have requested it. You consent to us collecting payment information from you when you make a reservation.
HOW WE SHARE PERSONAL INFORMATION
Saved information is only available to a limited number of people at Hotel 1622. Authorized personnel who have access to personal data are aware of and are continuously trained to ensure that applicable laws are complied with. Hotel 1622 relies on a number of services provided by third parties to provide certain products and services, including reservation services, credit card/payment processing, billing, IT services, customer service, email delivery services, communication and delivery of marketing materials via email and ground mail, as well as similar services. You agree that we are permitted to share your personal information with third parties in order for them to be able to provide such services as are necessary for the ongoing operation of Hotel 1622. We require that this third party protect your personal information with the necessary security measures and that this third party shall limit its use of your personal information to include only the purposes for which we have disclosed the information.
In the event of a reorganization, merger, sale, joint venture, acquisition, transfer or other arrangement, we are permitted to transfer any information we collect in accordance with this policy. Entitled successors or assigns are permitted to use your personal information in the manner described in this policy. We are authorized to disclose your personal information when we have reason to believe it is necessary to take legal action against persons or entities who harm you or as otherwise required or permitted by law.
NON-PERSONAL INFORMATION
You agree that Hotel 1622 collects "Non-Personal Information", which means anonymized information, demographic information, and other information that does not reveal your identity. Because non-personal information cannot identify you personally, we may use and share this type of information with other third parties for any purpose, including but not limited to managing and improving your access to and use of our website , to tailor our services to best suit your personal preferences, to analyze visitor patterns, to improve our customer service, and for our other business purposes. When you use our website and booking, you allow us and our service providers to collect certain non-personal information, such as your computer type, screen resolution, browser information, IP address and cookie information (as described below). We use Google Analytics to collect statistics on how the website is used.
COOKIES AND IP ADDRESSES
You allow us and our direct partners on the website to collect information related to cookies. A cookie is a simple text file that is stored on your computer or mobile device by a website's server. It contains anonymous information, such as unique identification and the name of the website, as well as some numbers and numbers. Cookies enable a website to remember your preferences, as well as items you have placed in your shopping basket. Most browsers inform you how to stop accepting new cookies, how to receive notifications about when you receive a new cookie, and how to deactivate existing cookies. The "Help" function in your browser should be able to tell you how to do this. If you deactivate or refuse to accept cookies, parts of our website may become unavailable or stop working correctly.
Your IP address is a number that your internet provider automatically assigns to your computer when you browse our website. This number is automatically identified and recorded in our server log, along with the time of each visit and the page or pages visited. Collecting IP addresses is standard practice on the Internet and is done automatically by many websites. We use IP addresses to, for example, calculate website usage levels, to diagnose server problems, and to administer the website. We treat IP addresses, server log files and related information as non-personal information, except when required by law to treat them otherwise.
SECURITY
Because your Personal Information and its security are important to us, we have implemented security measures that take reasonable precautions against unauthorized access, disclosure, alteration or destruction of Personal Information. The personal information we collect from you is stored by us and/or our service providers, and is protected by a combination of physical and electronic access controls, firewall technology, and other reasonable security measures. However, these types of security measures cannot prevent all loss, access, alteration or misuse of personal information. Where required by law, we will inform you of any such loss, access, alteration or misuse of personal information that may affect you, so that you can take adequate steps to protect your rights. We may notify you by mail, email or telephone, as required by law. Please do not send your payment information or other sensitive information via email or other inadequate messaging feature. If you have reason to believe that your communication with us is no longer secure, you must notify us immediately by contacting us.
YOUR CHOICES AND RIGHTS
You can always choose which personal information you want to share with us. However, if you choose not to share certain information with us, it may affect your experience with us. For example, we cannot take a reservation without a name and payment information.
If you have received a marketing email from us and no longer wish to receive such email, you may choose to unsubscribe by using the unsubscribe feature in the email.
You can at any time request that we update, change or delete Personal Information about you. Unless otherwise agreed, your personal data is deleted automatically 48 months after your last stay or contact with us.
CONTACT US
If you have any questions, or would like to update your information or change your communication preferences, please contact us by email
gdpr[at]hotel1622.se
CHANGES TO THIS POLICY
Hotel 1622 reserves the right to change, modify or correct this policy at any time. Updated no later than July 2021.